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Thursday, 2 April 2009

Best thing I've read all week

My new guilty pleasure is Not Always Right, where I get to read about customer service interactions that are (sometimes) worse than the ones I get to be a part of. It also occasionally makes me think that the aliens probably should just head on over and enslave us all, because holy cow we are a stupid race. This one the other day was priceless.

(A woman came up to my counter in the clothing store I work in. She has a very distressed look on her face.)

Me: “How can I help you this morning?”

Customer: “What is this red sticker on the tag of this dress?”

Me: “That is a clearance sticker. That dress is 40% off.”

Customer: “But I was here yesterday and it wasn’t on clearance! I’ve
been eying that dress for weeks!”

Me: “Well, today is your lucky day - it went on clearance this morning.”

Customer: “I can’t buy it on clearance. Can you take that red sticker off the tag?"

Me: “Are you going to buy this dress?”

Customer: “I’m going to buy it once you take off that red tag. I don’t want to pay the clearance price.”

Me: “Even if I remove the sticker the register will still ring it up at clearance price.”

Customer: “Do I look like I’m the type to buy a dress on clearance?”
*holds the dress up dramatically*

Me: “Are you planning on buying this dress?”

Customer: “Are you planning on taking off that red sticker?”

Me: “Not until you pay for it.”

Customer: “You don’t understand my world.”

Am now going to start ending conversations with a deep sigh and a, "You don't understand my world." What made this extra awesome is that it happened in the world of Utah. Any chance the customer was TAMN?

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